NDIS & Our Role

The National Disability Insurance Scheme (NDIS) provides funding and support for Australians with a permanent and significant disability to improve their quality of life and independence.

To be eligible, you must be:
Under 65 years old when you apply
An Australian citizen, permanent resident, or hold a Protected Special Category Visa
Have a permanent and significant disability that affects your ability to participate in daily activities

You can apply by:
Calling the NDIS on 1800 800 110
Completing an Access Request Form via the NDIS website
Seeking assistance from a Local Area Coordinator (LAC) or support provider
NDIS Plans and Funding

An NDIS plan can include funding for:
Core Supports (daily activities, transport, consumables)
Capital Supports (assistive technology, home modifications)
Capacity Building Supports (therapy, employment training, skill development)

You can manage your funding in three ways:
NDIA-managed: Providers are paid directly by the NDIS.
Plan-managed: A registered plan manager helps handle your funds.
Self-managed: You control and pay for services yourself.

Yes, you can request a plan review if your needs change. There are two types of reviews:
Scheduled review: Happens automatically at the end of your plan’s period.
Unscheduled review: Can be requested if your circumstances change significantly.
Services and Support

Depending on your plan, you may receive:
Support coordination
Occupational therapy, physiotherapy, and speech therapy
Personal care and household assistance
Social and community participation programs
Assistive technology and mobility aids

If your plan is NDIA-managed, you must use registered providers.
If your plan is self-managed or plan-managed, you can choose both registered and unregistered providers.
Support coordination
Occupational therapy, physiotherapy, and speech therapy
Personal care and household assistance
Social and community participation programs
Assistive technology and mobility aids

Yes, you can switch providers at any time by notifying your current provider and finding a new one that meets your needs.
Payments and Costs
Does the NDIS cover all disability-related expenses?
The NDIS funds reasonable and necessary supports but does not cover:
General living costs (e.g., rent, groceries, bills)
Medical and hospital services covered by Medicare
Supports provided by family or informal carers

Claims can be made through:
The NDIS myplace portal
Your plan manager (if applicable)
Direct provider invoices (for NDIA-managed plans)
Other Important Questions

If your condition or living situation changes, you should notify the NDIS and request a plan review to adjust your support needs.

The NDIS provides Specialist Disability Accommodation (SDA) for people with high support needs, as well as funding for home modifications and independent living supports.

Support Coordination helps participants understand and use their NDIS plans effectively. A support coordinator assists with:
Finding and connecting with services
Managing service agreements
Building independence in handling supports